Cookies Policy

Last Updated: April 2025

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

The SASSA website uses cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience
• Ensure the security of our services
• Help us provide better services to you

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the operation of our website.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us understand and improve how our website works. All information collected is anonymous and used only for statistical purposes.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your language or region) and provide enhanced features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Session Cookies

These are temporary cookies that remain on your device until you close your browser. They help us maintain your session when you log in to check your SASSA status or submit applications.

Third-Party Cookies

In some cases, we may use trusted third-party services that also set cookies on your device on our behalf when you visit our website. These may include:

• Analytics providers to help us understand website usage
• Social media platforms if you choose to share content
• Security services to protect against fraudulent activity

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may not work as intended.

Browser Controls

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Privacy, search, and services > Cookies and site data

Mobile Devices

For mobile devices, please refer to your device manual for information on how to manage cookies through your mobile browser.

Impact of Disabling Cookies

If you choose to disable cookies, you may not be able to:

• Access certain areas of the website
• Use personalized features
• Check your application status online
• Submit applications through our website

Cookies and Your Personal Information

Most cookies do not collect information that identifies you personally. The information collected is usually anonymous and used to improve your experience. For information about how we handle your personal data, please see our Privacy Policy.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions about our use of cookies, please contact us:

• SASSA Call Centre: 0800 60 10 11
• Email: [email protected]
• Website: www.sassa.gov.za